What Struth does with the people it surveys

Struth is a short survey about how safe people feel speaking up in their team. Heumans makes it. This page says what Struth is given about the people it surveys, what it does with it, and when it lets it go.

What a company gives Struth

A company gives Struth the list of people to invite. It can send a spreadsheet. Or an administrator can let Struth read the list from the company’s Google Workspace.

From Google Workspace, Struth reads these things about each person:

• their name and work email address
• their mobile number, if one is there
• their job title and department
• their staff number, if one is there
• the email address of their manager
• whether their account is switched off

Struth reads nothing else from Google. It reads no email, files, calendars or chats. It changes nothing in your Workspace.

What Struth does with it

• It invites each person to one survey, by email or text message.
• It reminds the people who have not answered yet.
• It draws the chart of your teams, and who leads each one, in that survey’s report.

That is all. Struth does not sell it. It does not use it for advertising. It does not use it to train AI.

What your organisation sees

No one in your organisation can read one person’s answers. A report shows totals for a team.

Each organisation has a smallest team size. It is five people unless you agree another number. It is never fewer than three. A team smaller than that gets no total of its own.

People can also write comments. Only the people who write your report read them. Your report never shows anyone’s comment. It shows the themes in them, and how they read.

If anyone asks to see one person’s answers, we say no. We promised your people that.

Who can open your report

A finished report opens from a link. Anyone who has the link can read it. So share it only with the people it is for.

Each reader can have a link of their own. One reader’s link can be switched off without touching anyone else’s.

After the survey is scored

Each person’s answers are removed when the survey is scored. The totals stay.

Comments are kept until your next survey is scored. Then they are removed.

Some organisations agree to keep the answers and comments. Then they are kept under scrambled codes. No one in your organisation can read them, and no Struth screen shows them. Heumans may use them for its own research. They are never sold, and never shared outside Heumans.

How long Struth keeps it

The list is kept for one survey only. On the day the survey closes, every email address and mobile number is wiped. So is what the list said about each person.

A team keeps its name, so its report still reads. That name can be its leader’s name.

Struth keeps a scrambled code for each person. It cannot be turned back into a name. It lets your next survey show how a team has changed.

When an administrator lets Struth read from Google Workspace, Struth keeps a locked key. It lets Struth read the list again when your next survey is set up.

Where it is kept, and who helps

Everything is kept in Sydney, Australia. A company called Supabase holds the database. A company called Vercel serves the website. Emails go out through Resend. Text messages go out through Twilio. None of them may use it for anything else.

How to stop it

An administrator can take away Struth’s access to your Google Workspace at any time. It is in the Google Admin console, under Security, then Access and data control, then API controls. The steps are on the page for administrators.

To have Struth delete what it holds about your company, or about you, write to support@heumans.com. We answer within seven days.

Google’s rules

Struth’s use of information from Google follows the Google API Services User Data Policy, including its Limited Use rules.